I had a chance to talk to Greg Matthews from the Innovation Center at Humana Insurance about their recent foray into the world of online media.  Their strategy is an interesting mix of online and 'brick and mortar' customer service centers as they attempt to merge on and offline communities and create a sense of place as well as community.

Greg Matthews, Humana Innovation Center

  

Doing vox pop for Vocalo I ran into Dorie and we had a chat about her health.

  

Interview with Dorie

  

Phone Audio: Tuesday Oct 13, 2009 at 5:26 pm
London Hospital Calling

  

This guy Sean, whom I recently met, was living and working in London. He tells a story about getting free medical care at a London hospital. And check this out - totally free and he's not even a British citizen!

Check back often. We've got a lot of stuff lined up for Where does it hurt? We're about to announce a broadcast from a giant health conference in Chicago. 

where it hurts